Program Policies & Terms
Policies Updated on 07/04/2022
Contents:
- Cancelation & Refund Policy
- Health Policies & Procedures
- Program Contact Information
1. Cancellation and Refund Policy
- More than 4 weeks before the program state date: You may receive a full refund minus 15% non-refundable deposit.
- More than 2 weeks of the program start date: You will receive 50% refund.
- Less than 2 weeks notice before the start date: You will incur no refund.
- Enroll your child into another program of equal value,
- Receive a full credit good for 18 months of the original program start date,
- Or you may receive a full refund minus the 15% non-refundable deposit.
Should we need to cancel the camp AFTER it begins due to COVID related reasons, we will issue credits for the prorated amount.
Should we need to cancel a day (or more) due to COVID, we will issue credits for a tiered, per-diem amount. For the first TEN program days of COVID cancellations, you will receive a refund of 50% of each prorated day. Subsequent cancelled days will be credited at 100% of each prorated day. Refunds will not be issued for snow days or other non-COVID related closures.
NOTE: We can only offer pre-diem credits for days that were canceled by Wonder Roots due to COVID. Aside from extenuating circumstances, refunds/credits will not be issued due to individual sick days or scheduling conflicts.
2. Health Policies
Understanding of Risk
COVID-19 is easily transmitted and has spread within our Vermont community. Participants, Families and Staff understand that there is a potential, albeit small, risk of COVID-19 exposure in attending community programs such as ours and do so under their own free will and with understanding of the following policies and procedures. Wonder Roots LLC, TimberNook of Greater Burlington, their staff or program site owners are not able to guarantee an environment free of COVID-19, or any other viruses, sickness or disease.
Policies and Procedures
We continue to follow guidance from the CDC and the Vermont Department of Health for Covid 19 procedures, including the following:
Masks:
Beginning March 14, 2022 all indoor masking requirements have been lifted and our state has moved to a personal choice model. We encourage you to make the best decision regarding masking for your individual circumstances. ** We may ask participants to wear a mask when in close contact with others if they have recently recovered from a contagious illness.
Monitor Your Health:
Stay home if you or your child is sick or has any symptoms of COVID. Participants developing signs of illness while at Wonder Roots must leave/ be picked up immediately. Students will be be isolated at a distance from others until their adult arrives.
- If there is a confirmed case of COVID in our program, we will consult with the Vermont Department of Health at 802-863-7240 and make further decisions regarding closure or dismissal according to their recommendations. We will communicate to families as soon as possible regarding any changes.
- Children are families are expected to follow any international travel guidelines before attending our program.
Physical Distancing Practices:
We recognize that children are not able to maintain physical distancing during play, however-- we will rely on group size and arrangement of our space in order to maximize opportunities for physical distancing:
- Congregational times (welcome circle, meals, story time) will be conducted in a way so that children can maintain recommended distancing (bigger welcome circle, spacing sitting stumps farther apart, etc)
Food and Campfire cooking:
- Hand washing stations will be available before and after eating.
- There will be no shared utensil or cooking equipment (ex. roasting sticks, pans/pots). Children are strongly encouraged to NOT share their food.
- Children will still be allowed to heat up their own food with the following limitations: Food must be pre-wrapped in aluminum foil (to be warmed on the cooking grate) or able to be roasted over the fire on a single use stick.
- Any food provided by the program (occasional fireside snacks) will be served by an adult and/or assembled by the individual participant (no buffet style).
Hand Hygiene & Respiratory Etiquette:
- Staff will teach and reinforce proper handwashing and will reinforce these behaviors, especially during key times in the day (for example, before and after eating).
- Handwashing supplies will be available in the woods, including soap, water and hand sanitizer containing at least 60% alcohol.
- Staff will teach and reinforce covering coughs and sneezes to help keep individuals from getting and spreading infectious diseases.
3. Program Contact Information:
For inquiries, contact:
716.912.3876 (mobile, on-site number)
South Burlington Program Location:
95 Allen Rd. South Burlington, VT 05403
Hinesburg Program Location:
640 Texas Hill Rd. Hinesburg, VT 05461